Our holiday hours and where to get help

Written By RainbowYOUTH

Our services will be closed from December 23rd - January 17th.

We know the holiday season can be a really challenging time for a lot of people, especially for our rainbow whānau. Below is a list of organisations that can provide support during the holiday season.

Mental Health Services

  • A list of mental health crisis assessment teams across Aotearoa.

  • A list of mental health support groups across Aotearoa.

  • A list of mental health services across Aotearoa.

  • What to do if you or someone else is experiencing a mental health crisis.

Mental Health Helplines

Family/Domestic Violence Helplines

For children and young people

  • Youthline 0800 376 633, free text 234, email talk@youthline.co.nz or webchat at www.youthline.co.nz (webchat available 7pm – 11pm) – for young people and their parents, whānau and friends

  • What’s Up 0800 942 8787 (0800 WHATSUP) or webchat at www.whatsup.co.nz from 5pm – 10pm for 5-18 year olds

  • Kidsline 0800 543 754 (0800 KIDSLINE) – for young people up to 18 years of age'

  • www.thelowdown.co.nz visit the website or free text 5626 – for support for young people experiencing depression or anxiety

  • www.auntydee.co.nz – a free online tool for anyone who needs help working through problems

  • www.sparx.org.nz – an online self-help tool that teaches young people the key skills needed to help combat depression and anxiety

For help with specific issues

  • 0508 Tautoko Crisis Helpline 0508 828 865 – for support if you’re in distress, or worried that someone may be at risk of suicide or for those who are grieving a loss

  • OUTLine 0800 688 5463 (0800 OUTLINE) – for sexuality or gender identity issues (6-9pm 7 days a week)

  • Alcohol Drug Helpline 0800 787 797, free text 8681 or online chat at alcoholdrughelp.org.nz – for people dealing with alcohol or other drug problems

  • Women’s Refuge Crisis Line 0800 733 843 (0800 REFUGE) – for women living with violence, or in fear, in their relationship or family

  • Women’s Refuge Crisis Line 0800 733 843 or visit womensrefuge.org.nz

  • Anxiety Helpline 0800 269 4389 (0800 ANXIETY)

  • Shakti Crisis Line 0800 742 584 (0800 SHAKTI) – for migrant or refugee women living with family violence

  • Rape Crisis 0800 883 300 – for support after rape or sexual assault

  • PlunketLine 0800 933 922 – support for parents, including mothers experiencing post-natal depression

  • Rural Support 0800 787 254 – for people in rural communities dealing with financial or personal challenges

  • Refugees as Survivors 0800 472 769 or www.rasnz.co.nz – psychological support for refugees and asylum seekers

  • EDANZ 0800 233 269 or www.ed.org.nz – for information, support and resources about supporting someone with an eating disorder

For families, whānau and support workers

  • Skylight 0800 299 100 – for support through trauma, loss and grief (9am – 5pm weekdays)

  • Supporting Families in Mental Illness 0800 732 825 – for families and whānau supporting a loved one who has a mental illness

  • Le Va www.leva.co.nz or www.facebook.com/LeVaPasifika – information and support for Pasifika families on mental health, addiction and suicide prevention

  • Victim support 0800 842 846 – 24 hour support for people affected by crime, trauma and suicide

  • Common Ground www.commonground.org.nz – a central hub providing parents, family, whānau and friends with access to information, tools and support to help a young person who is struggling

  • After a Suicide www.afterasuicide.nz – a website offering practical information and guidance to people who have lost someone to suicide

  • Mental Health Foundation www.mentalhealth.org.nz – for more information about supporting someone in distress, looking after your own mental health and working toward recovery



RainbowYOUTH

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